The Automotive Aftermarket Products Expo, or AAPEX is the premier automotive aftermarket trade show in Las Vegas, Nevada. Every year automotive vendors gather to show off their new products and collaborate with their users and potential new customers. This year HubSpot launched their Customer Relationship Management Software (CRM). This CRM could replace many automotive repair shop specific products that will be present at AAPEX - yet HubSpot will not be represented there.

What really makes the HubSpot CRM so much different than offerings from companies like Demandforce, Kukui, eAutoClub and the like is that the HubSpot CRM is not an out-of-the-box, ready to launch solution. Implementation requires a commitment to fundamentally change the way you are running your repair shops marketing. You must decide that if you truly want to differentiate yourself from your competitors you will need to go back to what has historically been so successful for you – focusing on your customers - the human beings that are driving your business forward.

If you did not make it to AAPEX this year then set up a time to share a screen with our team and see something that will change the way you do business forever.
About the Author

Adam Kushner
Adam Kushner grew up in his family’s repair shop and worked every role—from lead tech to operations. In 2013, he founded Business Actualization™ to help auto repair shops grow through marketing that actually aligns with shop realities. Today, Adam leads a team of industry-savvy professionals and continues to consult with his family’s shop, combining deep shop knowledge with progressive marketing execution.