August 24, 2016 | by Adam Kushner
Over the years we have watched the auto repair shop CRM evolve. Starting with post cards stored in a folder to send at a later date. Then using Google Calendar synced with a shop management system to...
March 7, 2016 | by Adam Kushner
Here are five templates you should be using for customer and lead follow-up. Remind customers of unsold services, ask for an intermediate service or check-up, touch customers that have not returned...
January 11, 2016 | by Adam Kushner
I've been there. Chasing down each employee, accessing each company email account and standardizing each signature. Why? I wanted to make sure my team represented themselves professionally. I wanted...
April 24, 2013 | by Adam Kushner
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